Privacy Policy

Effective Date: 8/12/2025

KASTTANA (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and disclose your information when you visit our website, use our services, or otherwise interact with us.

By using our services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.

  1. Information We Collect
    We may collect the following categories of personal information:
    – Information You Provide Directly: Name, email address, phone number, billing/shipping address, payment details, order information, and any other information you voluntarily provide.
    – Automatically Collected Information: IP address, browser type, device information, pages visited, and browsing behavior through cookies and similar technologies.
    – Transactional Data: Records of products or services purchased.

  2. How We Use Your Information
    We process your personal data for the following purposes:
    – To provide and fulfill our services, including processing orders and payments.
    – To communicate with you regarding your account, orders, or inquiries.
    – To improve our website, services, and customer experience.
    – To comply with applicable laws, regulations, and legal processes.
    – To conduct internal analytics and research using anonymized or aggregated data.

  3. Legal Basis for Processing (GDPR Compliance)
    If you are located in the European Economic Area (EEA), we process your personal data under one or more of the following legal bases:
    – Your consent.
    – Performance of a contract with you.
    – Compliance with a legal obligation.
    – Our legitimate business interests, provided they do not override your rights and freedoms.

  4. Sharing of Information
    We do not sell or rent your personal data to third parties. We may share your data with:
    – Service Providers: Payment processors, shipping companies, IT support, marketing platforms, and analytics providers who perform services on our behalf.
    – Legal Obligations: Government authorities or regulators if required by law, legal proceedings, or court order.
    – Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity.

  5. Data Retention
    We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

  6. Data Security
    We implement administrative, technical, and physical safeguards designed to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure.

  7. Your Rights
    Depending on your jurisdiction, you may have the following rights:
    – Access – Request a copy of the personal data we hold about you.
    – Correction – Request that we correct any inaccurate or incomplete data.
    – Deletion – Request deletion of your personal data, subject to legal exceptions.
    – Restriction – Request that we restrict processing of your data.
    – Data Portability – Request a copy of your data in a structured, machine-readable format.
    – Opt-Out – In jurisdictions like California, opt out of the sale or sharing of personal data.
    To exercise your rights, please contact us at sales@kasttana.com.

  8. Cookies and Tracking Technologies
    We use cookies and similar technologies to improve functionality, analyze traffic, and personalize content. You can manage your cookie preferences through your browser settings.

  9. International Data Transfers
    If you are accessing our services from outside the United States, please note that your data may be transferred to and processed in countries that may have different data protection laws.

  10. Changes to This Privacy Policy
    We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated 8/12/2025 We encourage you to review it periodically.

  11. Contact Us
    If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
    KASTTANA
    Email: sales@kasttana.com
    Website: www.kasttana.com